Description

Are you handling reclamations, Death Notification Entries (DNEs), and Garnishments correctly? What are the most common errors for managing and responding to these notifications and requests? This session will provide financial institutions with an in-depth understanding for responding to reclamations, DNEs and garnishment requests, what documentation you should include in your procedures and effective tools you can implement to avoid monetary losses and compliance issues. Examples of common errors and best business practices to mitigate your risks will be outlined during the session.

Key Takeaways:

• Learn how to respond timely to reclamations
• Understand how to respond to death notification entries
• Gain a working knowledge of how to use the Green Book as a tool for handling government payments
• Understand the deadlines for responding to a garnishment request.

• BSA Officers and Support Teams
• Call Center
• Client Facing Teams
• Deposit Operations
• Electronic Banking
• Finance and Accounting
• Fraud Management
• Internal Audit
• Information Technology and Security
• In-House Counsel
• Risk Management
• Senior Leadership
• Treasury Management

Topics include:

• Death Notifications and Reclamations
• ACH
• Compliance
• Payments